AI concierge that answers inbound messages instantly
Connect Telegram or your own WhatsApp Business number and an AI front desk answers prospects 24/7, grounded in your real hours, prices, and live desk availability, in their language.
A prospect messages you at 9pm — "Do you have a desk free this week?" — and by the time you reply in the morning, they've booked somewhere else. OhMyDesk now puts an AI front desk on the other end. Connect Telegram (share our ready-made bot link, or plug in your own @BotFather bot) or paste your WhatsApp Business Cloud API credentials, and every inbound message gets an instant, on-brand answer. The part that matters: it's grounded in your space's real data, pulled live at message time — your working hours, your plan prices, the actual number of desks free on each of the next few days, even whether you have meeting rooms. It answers in the visitor's own language, points them to your booking link, and never invents a number it doesn't have.
What you get
- Answers prospects and members 24/7 on Telegram and WhatsApp — instantly, in their own language
- WhatsApp uses your own Business number (you paste the Cloud API token). Meta bills your Business Manager
- Grounded in your real data: working hours, plan prices, and live desk availability for the days ahead — no made-up answers
- Two Telegram paths: share the zero-setup OhMyDesk bot link, or plug in your own @BotFather bot for a white-label front desk
- Knows what you don’t offer — gives a straight answer instead of inventing meeting rooms or booking windows, then points to what you do have
- Every reply nudges toward your booking link, so a late-night question turns into a booking while you sleep
- Safe by design: it only ever knows your space’s public info — never member data — and won’t promise discounts or anything off-script
- Included on every plan, including the free trial
Frequently asked questions
- How do I connect my WhatsApp Business number?
- In Settings → Integrations → WhatsApp Concierge, enter your Meta Phone Number ID, App Secret, and permanent System User token. OhMyDesk displays your unique webhook callback URL and verify token to paste into your Meta App Dashboard. After you subscribe the messages field and Meta verifies the webhook (and the app is in Live mode, or your test numbers are whitelisted), inbound messages route to the AI.
- Does OhMyDesk charge per message or take a markup on WhatsApp?
- No. OhMyDesk operates under a Bring-Your-Own-WABA model: your space connects directly to the official Meta WhatsApp Cloud API. Meta bills your Meta Business Manager for conversations (Meta’s own conversation / template fees). OhMyDesk adds zero markup or intermediary fees.
- How does the AI know what to say to inquiries?
- The concierge pulls live data from your space at the exact moment a message arrives: your current operating hours, working days, active plan pricing (day passes, flex packages, hot desks, virtual offices), and direct booking link. It replies in the visitor’s language and is instructed not to promise discounts or invent unlisted services.
- What happens when a prospect asks to book or tour?
- When an inquiry expresses booking or tour intent, OhMyDesk automatically creates a new Lead in your CRM tagged with the WhatsApp channel and a direct chat link, and notifies you immediately.
Try every feature free for 3 months.
No credit card. Set up your space in under two minutes.
Start Free Trial